Shipping

Every Red Velvet garment is made to order, allowing us to create each piece with the care and attention it deserves. Because of this, please allow additional time for your order to be prepared before shipment.

Our typical production time is approximately 7 business days,  by up to 14  business days for shipping and delivery. While many orders arrive sooner, delivery times may vary depending on your location and your local postal service.

To help ensure a smooth delivery, please provide complete and accurate shipping information at checkout, including your apartment or unit number, buzzer number (if applicable), and any delivery instructions that may assist your local postal carrier.

Once your order has been shipped, responsibility for delivery rests with the shipping carrier. While we carefully package every parcel to help it arrive safely, Red Velvet is not responsible for delays, loss, theft, or damage that occurs during transit. If your parcel experiences any issues, we encourage you to contact the shipping carrier directly. Of course, if you need any assistance, our team will be happy to help guide you through the process.

If you have any questions regarding your shipment, please don't hesitate to contact us at theredvelvetinfo@gmail.com